We regard the claim as your claim. It is therefore our task to strongly put across your side of the story as you would have it told. It is you, the member, who is the important person. While we are acting in relation to your claim, we take our instructions from you. No agreements will be made without your explicit consent.
As a financial member of the Australian Workers’ Union you will be provided with assistance, at no cost, in progressing your Return To Work claim through the conciliation process. This sets out the general rules of the Australian Workers’ Union representation of members in Return To Work matters.
Every matter will be individually assessed. It is important to note that the Australian Workers’ Union will only represent you while you accept our reasonable advice. You are always able to get a second opinion through your entitlement to an initial free interview with a Solicitor.