The Union Delegate is the person other union members come to when they believe they have a problem or difficulty at work. The Delegate then works with the member to either fix the problem or help the member understand their rights and obligations within the workplace.
The Delegate is a very important part of the Union as they are the first point of contact for members who have problems or need advice.
If the problem is big or serious, or if the advice is too complex, the Delegate then puts members in touch with the Union’s officials, usually the Organiser.
Delegates receive no payment from the Union for the role they play. In some workplaces Delegates may be entitled to additional privileges or benefits – things like use of the phone, time “off the job” to conduct interviews and meetings etc.
More information about a Delegate’s roles & responsibilities